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  • Conditions of Trade

Conditions of Trade

TERMS & CONDITION FOR CREDITS

 

1. Privacy Policy

1.1. Access to Consumer Credit Information for a Commercial Credit Application (Section 18k(1)(b) Privacy Act 1988). As part of its normal credit procedures, I consent to BioLiving  International Pty Ltd obtaining a credit report about me.
1.2. Personal information will be disclosed to a credit reporting agency (Section 29 of the Credit Reporting Code of Conduct) to obtain a consumer credit report for the purpose of assessing commercial credit application.
1.3. Exchanging information with other Credit Providers (Section 18N(1)(b) Privacy Act 1988) I agree to BioLiving International Pty Ltd obtaining personal information about me from other credit providers, whose names I may have provided to BioLiving Pty Ltd or that may be named in a credit report, for the purpose of assessing my application for commercial credit.

 

2. Account Terms

2.1. The Supplier may in its absolute discretion refuse the Customer credit facilities or suspend or discontinue the supply of goods or to varythe Customer’s credit limit at any time without any obligation to provide to the Customer or Customer’s Guarantors prior notice or a reason for such action
2.2. All accounts must be paid for in full by the Customer thirty (30) days from the date of invoice
2.3. Until the Goods have been paid for in full the Customer shall store the goods in a manner which clearly indicates the ownership of Bio Living International Pty Ltd and shall hold the goods as bailee for Bio Living International Pty Ltd
2.4. All orders over $250 are delivered FREE to anywhere in Australia (excluding WA, TAS or NTH QLD which automatically carry a $15-25 charge)
2.5. If the customer fails to make full payment by the due date, interest will be charged at a rate which is 2 percent higher than the rate for the time being fixed by section 2 of the Penalties Interest Rates Act 1983 (Victoria) calculated on a daily balances on monies owed by the customer to the Supplier both before and (as a separate and independent obligation) after any judgement until paid in full.
2.6. The Customer will pay Bio Living International Pty Ltd for any and all of the Suppliers expenses including but not limited to legal costs on an indemnity basis with any other collection costs incurred in connection to these terms and conditions. Such costs duties and other expenses as well as interest pursuant to section 1.3 may be recovered as liquidated debt.

 

3. Credit Limit

3.1. If the Customer has an account with Bio Living International Pty Ltd, the Customer will have a credit limit in place
3.2. Bio Living International Pty Ltd may at any time in its discretion refuse to extend credit to the Customer and that its approval of thisapplication does not require Bio Living International Pty Ltd to extend to the Customer any particular amount of credit.
3.3. If the Customer exceeds their credit limit, Bio Living International Pty Ltd may require the customer to either part pay or pay all accounts in full before any further orders are accepted or any existing orders are fulfilled.

 

4. Cancellation or Suspension

4.1. Bio Living International Pty Ltd is not obliged to supply Goods in relation to any order and may cancel or suspend to the trading accountof the Customer at any time if:
        a. The Customer breaches any of these Terms of Trade
        b. The Customer provides any false or misleading information to Bio Living International Pty Ltd
        c. The Customer commences to be wound up, placed in liquidation or under administration
        d. The Company has formed the opinion (in its absolute discretion) that the Applicant no longer meets the financial conditionsor commitment expected from its customers

 

5. Delivery

5.1. Any dates specified for delivery of any Goods are estimated dates only and Bio Living International Pty Ltd shall not be liable for any loss or damage which the Customer may suffer as a result of delivery being delayed for any reason whatsoever. Risk in accepting the Goods passes on delivery to the Customer.

5.2. All orders over $250 are delivered FREE to anywhere in Australia (excluding WA, TAS or NTH QLD which automatically carry a $15-25 charge)

 

6. Returns/Defects

6.1. Returns will only be accepted with proof of purchase. Any claims for credit including but not limited to claims for non-delivery or defectiveness of goods must be made in writing to Bio Living International within 48 Hours of delivery, otherwise the customer is deemed to have accepted the goods and liable for the goods. No replacement/credit will be given after this period
6.2. If the damaged product is obvious at the time of delivery, this must not be signed off by customer, the customer must write a note on a delivery docket i.e. Damaged item(s) and notify our office within the specified time frame, otherwise we will not accept any damaged items for credit or replacement.
6.3. If incorrect product delivered, then items must be received in original packaging/condition. Otherwise, we will not accept any damaged returned items for credit or replacement. (Freight –Bio living will bear the cost of shipment of replacing the damaged product, incorrect shipped products, missing or faulty goods)
6.4. Customers are not entitled to a credit if; Simply change of mind or no longer want the products, realize they cannot afford the goods, Chose the wrong products or were responsible for causing the fault, or product damaged

While all efforts have been made to ensure that all product information including ingredient listings are accurate, up to date and complete for products on the Bio Living website, suppliers may change formulations on short notice. Please check ingredient listings on the actual product before use.

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TALK TO US

PHONE 1300 246 548
FAX 03 9357 7162

141 NATIONAL BLVD,
CAMPBELLFIELD VIC 3061

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Bio Living is one of Australia's only certified organic wholesaler and have attained HACCP accreditation.
Copyright © 2021 Bio Living International
ABN: 19110543774

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bio Living International’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Bio Living International’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 141 National Boulevard, Campbellfield, Melbourne, VIC 3061. Our ABN is 19110543774. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

We are committed to protecting your privacy in line with the National Privacy Principles of Australia. We view the personal privacy of our clients as a very important issue, and as such, we are committed to the protection of your personal information. This privacy policy is provided to make you generally aware of how we collect, use and manage personal information we receive.

 

1. THE PRIVACY AMENDMENT (PRIVATE SECTOR) ACT 2001

Towards the end of 2001, the Federal government enacted changes to privacy law in Australia. Amendments to the Privacy Act 1988 (Cth) (“the Privacy Act”), regulate the way in which many private sector organisations, collect, use, disclose, keep secure and manage personal information. The provisions aim to give members of the public greater control over the way information about them is handled, and apply to personal, but not business-related, information. Under the amended Privacy Act, organisations must comply with 10 National Privacy Principles or an approved privacy code. You can find out more about the Privacy Act at www.privacy.gov.au

 

2. COLLECTION OF PERSONAL INFORMATION

Our company mainly collects personal information for the following purposes:

  • to provide our clients with information about our services from time to time
  • to manage subscriptions to newsletters and other publications
  • to conduct promotions

We only collect personal information when necessary to provide the relevant services or to assist it in providing better services.

Personal information is normally collected directly from the person it concerns, typically in the following ways:

  • as part of a subscription to one of our publications and/or promotions
  • on the entry form for a competition or promotion

 

3. HOW WE USE AND DISCLOSE PERSONAL INFORMATION

We may keep business contact information about you. We only use this information for normal business purposes.

 

4. PROTECTION OF YOUR PERSONAL INFORMATION

We do not share, sell or rent any identifiable personal information about you to any third party without your permission.

Where we contract out some of our activities, such as bulk mailing, that involve your personal information, we take reasonable steps so that your personal information is duly protected.

We store your information on computer databases as well as in hard copy. We take all reasonable steps to ensure the security and privacy of your information. We take reasonable measures so that your personal information is protected from unauthorised access and misuse.

 

5. YOUR RIGHTS OF ACCESS TO PERSONAL INFORMATION WE HOLD ABOUT YOU

You can ask us to provide you with access to personal information we hold about you (including for the purpose of advising us of any inaccuracies). We will comply with any such request to the extent required by the Privacy Act. There is no fee for making such a request or for providing access to your personal information. We will endeavour to respond to your request within 14 days.

 

6. PRIVACY CONCERNS, MORE INFORMATION AND OUR CONTACT DETAILS

You can contact us to:

  • advise us of any changes to your contact details or other information we may hold
  • complain to us if you believe that your personal privacy has been breached
  • obtain more information about the way we manage personal information that we hold
  • request access to personal information we hold about you
  • ask to be removed from our mailing list

If you have any queries, please do not hesitate to contact us

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