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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bio Living International’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Bio Living International’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 141 National Boulevard, Campbellfield, Melbourne, VIC 3061. Our ABN is 19110543774. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

We are committed to protecting your privacy in line with the National Privacy Principles of Australia. We view the personal privacy of our clients as a very important issue, and as such, we are committed to the protection of your personal information. This privacy policy is provided to make you generally aware of how we collect, use and manage personal information we receive.

1. THE PRIVACY AMENDMENT (PRIVATE SECTOR) ACT 2001

Towards the end of 2001, the Federal government enacted changes to privacy law in Australia. Amendments to the Privacy Act 1988 (Cth) (“the Privacy Act”), regulate the way in which many private sector organisations, collect, use, disclose, keep secure and manage personal information. The provisions aim to give members of the public greater control over the way information about them is handled, and apply to personal, but not business-related, information. Under the amended Privacy Act, organisations must comply with 10 National Privacy Principles or an approved privacy code. You can find out more about the Privacy Act at www.privacy.gov.au

2. COLLECTION OF PERSONAL INFORMATION

Our company mainly collects personal information for the following purposes:

• to provide our clients with information about our services from time to time
• to manage subscriptions to newsletters and other publications
• to conduct promotions

We only collect personal information when necessary to provide the relevant services or to assist it in providing better services.

Personal information is normally collected directly from the person it concerns, typically in the following ways:

• as part of a subscription to one of our publications and/or promotions
• on the entry form for a competition or promotion

3. HOW WE USE AND DISCLOSE PERSONAL INFORMATION

We may keep business contact information about you. We only use this information for normal business purposes.

4. PROTECTION OF YOUR PERSONAL INFORMATION

We do not share, sell or rent any identifiable personal information about you to any third party without your permission.

Where we contract out some of our activities, such as bulk mailing, that involve your personal information, we take reasonable steps so that your personal information is duly protected.

We store your information on computer databases as well as in hard copy. We take all reasonable steps to ensure the security and privacy of your information. We take reasonable measures so that your personal information is protected from unauthorised access and misuse.

5. YOUR RIGHTS OF ACCESS TO PERSONAL INFORMATION WE HOLD ABOUT YOU

You can ask us to provide you with access to personal information we hold about you (including for the purpose of advising us of any inaccuracies). We will comply with any such request to the extent required by the Privacy Act. There is no fee for making such a request or for providing access to your personal information. We will endeavour to respond to your request within 14 days.

6. PRIVACY CONCERNS, MORE INFORMATION AND OUR CONTACT DETAILS

You can contact us to:

• advise us of any changes to your contact details or other information we may hold
• complain to us if you believe that your personal privacy has been breached
• obtain more information about the way we manage personal information that we hold
• request access to personal information we hold about you
• ask to be removed from our mailing list

If you have any queries, please do not hesitate to contact us